Frequently Asked Questions

What is is a comprehensive online property management system (PMS) platform for holiday rental companies looking to innovate and grow their business. With, all daily operations can be simplified and time-saving efficiencies achieved. Bookings, Communication with customers, Marketing via your own website and OTAs, Communication with owners via the Owners App, Organisation of arrivals and departures, Management of maintenance and cleaning staff, Organisation of bedding, Online editing of your own website, and much more. Your entire operations are streamlined to maximise bookings with less effort.

Is suitable for my business? is an exceptional platform tailored specifically for holiday rental businesses seeking a seamless and streamlined online rental experience. Whether you manage a small portfolio of 10 properties or an extensive inventory of 10,000 rentals or more, offers the perfect solution to meet your needs.

Do I need to modify my website if I want to use

You do not necessarily need to replace your existing website if you want to use, but it is recommended if you want to take full advantage of its integrated features. However, if you choose to use your existing website, offers user-friendly plugins that can be seamlessly integrated.

By using an website, you can enjoy numerous benefits that other websites do not offer. One of the main advantages is an intuitive online booking system for your customers, making it easier for them to book accommodations directly from your website. Moreover, enables one-to-one communication between the Property Management System (PMS) and your website. This means that any updates you make in the PMS, such as discounts, changes to photos or descriptions, and special offers, are automatically reflected on your website.

Furthermore, an website allows you to generate your own pages with unique URLs for location and area descriptions or any other information you want to publish. This flexibility allows you to highlight your accommodations and share additional relevant content with your audience.

Additionally, the website includes an advanced SEO optimization editor. This editor allows your website to be easily found by search engines, maximizing visibility. It comes with preset keyword sets chosen specifically for the type of accommodation you offer and the areas where your properties are located.

In short, while customizing your existing website is possible for using, a website built by us allows you to enjoy a range of benefits and features, including an intuitive online booking system, seamless communication with the PMS, easy content management, and advanced SEO optimization.

What can offer my clients? offers the accommodation manager and range of services and benefits for both renters and owners. For renters, the platform offers a user-friendly website with handy search filters, extensive holiday accommodation information and a photo library. Moreover, the website allows tenants to find transparent price indications and make online bookings and payments.

During their stay, tenants can count on the support of an accommodation manager through the use of an advanced ticketing system. Through this system, accommodation managers can communicate any tenants' needs or concerns and organise them in a streamlined manner, ensuring a stress-free holiday experience for tenants. Moreover, accommodation managers can better organise cleaning and maintenance services through the same system, ensuring quality and maintenance of accommodation.

For owners, offers a dedicated online working environment and a smartphone app that facilitates communication with the accommodation manager. Through the app, owners can easily chat, exchange documents and photos and update their property's calendar. Owners can also request services such as cleaning or bedding for themselves or their family members, increasing their comfort during their stay.

All in all, offers tenants a user-friendly platform for finding and booking holiday homes, while providing owners with convenient tools to manage their properties and communicate effectively with the accommodation manager.

Why is important for homeowners?

As an accommodation manager, your decision to work with offers numerous advantages that make you an appealing choice for owners looking to entrust their holiday homes to a reliable property management service.

By utilizing's platform, you can streamline your property management tasks, ensuring efficient operations and effective communication with owners. The platform's dedicated owners app facilitates quick and accurate exchanges, keeping owners updated and informed about their properties.

One of the key benefits of working with is the access it provides to a large network of potential renters actively seeking holiday homes. This broader reach significantly increases the likelihood of securing more bookings for owners, leading to higher occupancy rates and increased rental income.

Additionally, offers integrated tools for managing maintenance, cleaning, and bedding. By utilizing these resources, you can ensure that the properties under your care are well-maintained, clean, and ready for guests. This level of professionalism gives owners peace of mind, knowing that their properties are in capable hands.

Your expertise as an accommodation manager is further enhanced by's market knowledge and industry insights. This allows you to effectively market the properties, set competitive rental rates, and deliver exceptional guest experiences. Owners value your ability to maximize their property's potential and ensure its long-term success.

Finally, working with establishes a foundation of trust and confidence between owners and managers. The platform's efficient communication tools, extensive network, and streamlined operations demonstrate your commitment to professionalism and reliability. Owners can rest assured that their valuable properties are being managed by a trustworthy and competent manager.

In summary, your decision to work with as an accommodation manager offers owners numerous benefits. Through efficient communication, increased exposure and bookings, reliable maintenance and cleaning, professional expertise, and a foundation of trust, you provide owners with the confidence they seek when entrusting their holiday homes to your care.

Is multilingual?

Yes, the back-end system is available in 7 languages; English, Spanish, French, Dutch, German, Italian, Portuguese. Each user can work in its own language. The automated descriptions are available in 14 languages. The websites can be created in almost every language(s) you prefer.

What are the advantages of working online? revolutionizes the way businesses operate with its cutting-edge Saas (Software as a Service) platform. Say goodbye to cumbersome installations and welcome a seamless online experience. With just a laptop and an internet connection, you gain the freedom to manage your business from anywhere across the globe.

Our platform empowers you to create employee accounts with customizable access levels, ensuring efficient organization and precise control over tasks and responsibilities. Whether you're tracking assignments or defining permissions, keeps you in command, allowing you to optimize workflows with ease.

Why is online booking so important?

In today's digital age, online booking has gained significant importance, primarily due to the evolving expectations of guests. With a growing number of individuals seeking accommodation, they now demand access to comprehensive information about a property well in advance, conveniently available online. This includes details such as room availability, amenities, pricing, and other relevant data. Waiting until traditional office hours to request such information has become increasingly inconvenient for guests.

Research and studies consistently demonstrate that properties offering online booking capabilities and readily available availability information tend to receive a higher volume of booking requests. This trend can be attributed to several key factors. Firstly, online booking provides guests with the convenience of accessing information and making reservations at any time, regardless of geographical location or time zone differences. This flexibility caters to the diverse needs of modern travelers, who often have busy schedules and limited time to engage in direct communication.

Is it safe to work online with

Absolutely! prioritizes the safety and security of its users while working online. The platform operates on Amazon's AWS Cloud, which offers a robust data center and network architecture designed to meet the stringent security requirements of even the most sensitive organizations. By leveraging these advanced technologies, ensures that your online work environment is well-protected and secure.

Never write an accommodation description yourself again!

The Automated Description Tool is a powerful software that generates a well-written and natural accommodation description using the information collected from the accommodation's information sheet.

This innovative tool is capable of creating descriptions in 14 languages, saving you the time and effort of writing and translating texts manually. While the tool ensures accuracy, you also have the flexibility to manually add or modify the generated text according to your preferences.

Does automatically send emails to customers?

Yes, has an automated email system that handles various communication processes with customers. Booking confirmations, payment reminders, payment confirmations, reservation forms, and more are sent directly to the guests in their preferred language.

Does provide website hosting?

Yes! We even advise you to have your website managed by and let us host it.

Can register a domain name for me?

Yes! We would like to register a domain name for your website, the costs for registration and renewal of the domain name and the service will be charged to you annually.

What is Credit? Credit: Simplifying Your Payment Experience

At, we believe in providing a seamless and hassle-free experience when it comes to paying for your monthly fees and optional services. To enhance your convenience, we have introduced Credit—a flexible payment solution designed exclusively for our valued customers.

With Credit, you can easily manage your expenses within our platform. By utilizing this system, you have the freedom to charge your credit through either a credit card or a bank transfer, offering you a range of options to suit your preferences. Once credited, all costs associated with our services are automatically deducted from your available credit, ensuring a smooth and efficient payment process.

One of the key advantages of Credit is the transparency it provides. At any time, you can effortlessly track your remaining credit balance within your account. Additionally, we offer a downloadable overview of your costs, enabling you to stay informed about your financial transactions with

By streamlining the payment process and offering greater visibility into your expenses, Credit empowers you to focus on what truly matters—enjoying your rental experience to the fullest. Discover the convenience and control of Credit today!

Can I collaborate with other rentals firms via the

Certainly! offers the opportunity for seamless collaboration between rental firms. By utilizing the platform, you can establish partnerships with other rental firms and mutually benefit from publishing each other's accommodations.

Additionally, facilitates collaboration with agents who may not be using the platform. By providing them with an agent login, they can access specific sections of your system to make bookings, fostering a more extensive network of collaboration. This enables you to maximize your reach and potential business opportunities.

What is an OTA and how does an OTA work

An OTA, short for Online Travel Agency, refers to a digital platform that allows users to search for and book a wide range of accommodation in various destinations. These online platforms serve as intermediaries between customers and accommodation providers, such as landlords or property managers. By visiting the website of an OTA, individuals can explore numerous options, compare prices and make bookings conveniently through online payment systems.

One of the significant advantages of using an OTA is their global reach and recognition. These platforms are known and promoted widely around the world, attracting potential customers from various locations. This wide exposure ensures that holiday homes and accommodation listed on OTAs can be easily discovered by a wide range of potential travellers. The booking process is streamlined, allowing users to quickly book the desired accommodation and make payments in just a few clicks.

In order to maintain their operations and provide these services, most OTAs charge a booking fee. This fee typically ranges from 5% to 25% of the booking amount. In addition, some OTAs may opt for an alternative pricing model, where they charge a fixed fee per accommodation advertisement for a fixed period of time, usually one year.